Legal Name:
スノーボールシャレー株式会社 Snowball Chalet KK
and
雪絆株式会社 Yukizuna KK
Address:
11492-331 Iiyama, Iiyama-shi, Nagano-ken, 389-2253
Phone:
+81 70-2638-2855
or
+81 90 4595 1999
Hours 09:00 - 17:00 (excluding weekends and holidays)
Email:
emily@snowballjapan.com
dan@snowballjapan.com
Head of operations:
Emily Homba
Fees:
All fees are included in the price displayed on the payment gateways. Please see information on your profile and reservation results pages.
Exchanges and refunds:
Please refer to our cancellation policy page for details - https://www.snowballchalet.com/pages/cancellation-policy
Accepted payment methods:
We accept the following cards - Mastercard, Visa, Amex, JCB
We also accept payment via Wise
Payment period:
Credit cards and Wise payments are processed immediately
Price:
Pricing is listed on the room reservation page - https://www.snowballchalet.com/rooms or https://www.snowballjapan.com/rooms
